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About Us

Learn More About MedTrust

Learn About MedTrust

MedTrust is a healthcare workforce solutions and medical staffing services company. Our primary focus is the provision of exceptional medical staffing services for the Department of Defense and other Federal Government agencies.

Our History

MedTrust has been in business for more than 20 years. Our sole focus is providing customized long-term healthcare staffing solutions that foster continuity of care. Our staff are selected to fit seamlessly with each client's program and staff. Our recruiting team covers the entire United States and our credentialing team ensures each candidate meets each and every federal government requirement and is presented in a clear and organized packet.

MedTrust’s Experience

With more than twenty years in business, the MedTrust team knows where to find great caregivers and what appropriate compensation is for each areas of the country. A price from MedTrust is a price a client can rely on to ensure each position is not just filled, but filled with a quality caregiver. MedTrust's emphasis on individual professional growth is reflected in the financial support and other training we offer our team members. Knowing where to look, having a strong industry reputation and offering a solid benefits package all leads to a consistetly high fill-rate month after month for each MedTrust client.

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We provide customized healthcare solutions that are realistically priced, people-focused, and data-conscious.

Partnership, Honesty, Accountability, Transparency, Fiscally Prudent

The MedTrust Team is composed of a high-performing group of individuals dedicated to delivering on our commitments. Challenges will arise in almost every endeavor. How those challenges are handled differentiates entities between a good partner, a better partner, and the best partner. The MedTrust team is trained, knowledgeable, empowered, and proactive to not only meet current obligations but quickly mobilize to assess and resolve unexpected challenges.

Our Services
  • Staffing
  • Recruiting
  • Credentialing
  • RFP Development
  • RFP Management

Leadership

Meet the dedicated and experienced individuals who make up our leadership team, committed to delivering exceptional healthcare service to each MedTrust patient and client.

Keren Williams-McClendon

Chief Executive Officer

MedTrust is led by our Chief Executive Officer, Ms. Keren Williams McLendon, who brings over 25 years of experience in healthcare contracting and organizational leadership. Ms. McLendon combines innovative business leadership with an unwavering commitment to delivering superior, and transparent, customer service and support.
She establishes corporate goals, provides assistance to subordinate managers in business development, and establishes internal programs to train personnel. Ms. McLendon ensures safety and quality programs are compliant and effective, and maintained and in compliance with customer requirements.
Keren graduated Summa Cum Laude from Oklahoma City University School of Law where she received her Juris-Doctor degree and proudly served as partner in a law firm for over a decade before joining MedTrust’s Executive Leadership.
When Keren isn’t busy attending to the needs and business growth strategies of MedTrust, Keren can be found donating her time and resources to local dog shelters, specifically to the dogs that are not being adopted. Keren serves as a foster mom, taking those dogs in when she has room, and makes sure that their mature years are their best years.

Ken Palombo

Chief Operating Officer

As Chief Operating Officer, Mr. Ken Palombo oversees business development strategies and corporate operations. With over 25 years of healthcare experience in the public and private sectors, Mr. Palombo has a proven record of delivering quality healthcare services to federal, state and local governmental entities. He is a proven innovator in developing community relations with offsite stakeholder and maximizing cost effective technology strategies, such as electronic health records, customized telehealth models and data mining. His expertise continues to refine the delivery of efficient and effective healthcare to ensure our teams continuously achieve healthcare delivery in support of our mission and values.
Prior to joining MedTrust, Mr. Palombo served in various correctional healthcare executive positions including Associate General Counsel; General Counsel, VP of Business Development, Chief Administrative Officer, and Chief Operating Officer. Mr. Palombo has degrees from both Brigham Young University and The University of Tennessee. He is a Tennessee licensed attorney.
Mr. Palombo drives efforts in three overarching areas to ensure: strong MedTrust team members, effective client relations/partnerships, and consistent quality patient interactions. This ternary focus helps set MedTrust apart as a healthcare company truly capable of delivering client-centered customized healthcare solutions that are realistically priced and fully transparent.

Pamela Solet

Prgram Manager

Pamela Solet is the lead Program manager and Chief Clinical Officer with oversight and execution of cost type and firm fixed price contracts and subcontracts for government customers.

She drives the strategy and implementation of MedTrust, LLC‘s key contract partnerships with the Defense Health Agency, National Institutes of Health, NASA Ames Research Center and NASA Langley Research Center.
Additionally, she is responsible for overall client relationship, contract operations and guidance to establish and execute contracts and subcontractors in accordance with budget, schedule, contract requirements, Performance Work Statement (PWS), clinical specifications, and compliance for all related requirements.

Ms. Solet brings over 20 years’ of leadership and management experience in the clinical field with superior strategic leadership qualities throughout her tenure with the Army. As an Army veteran with a Master’s in Strategic Studies from the U.S. Army War College, and a Master of Science in Nursing, from the University of Washington, her career is rooted in nursing, leadership and strategy. In addition to her military deployment experience, her most recent nursing work as Regional Nurse Executive for the U.S. Army Regional Health Command Central, focused on policy implementation, quality improvement, patient safety, and staff competency.

MedTrust Awards

We take pride in our commitment to providing the highest quality healthcare services to our patients, and our awards and recognition are a testament to our dedicated team's hard work and excellence. Browse through this section to learn more about the accolades we've received for our outstanding performance and dedication to our mission.

The Gold Seal of Approval
The Joint Commission has been a global driver of quality improvement and patient safety in health care. We believe that all people should always experience the safest, highest quality, and consistently excellent health care. As an independent, not-for-profit organization, The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. To earn and maintain The Gold Seal of Approval® from The Joint Commission, an organization undergoes an on-site survey by a Joint Commission survey team at least every three years. MedTrust has been awarded The Gold Seal of Approval on each Joint Commission survey to date. We are proud to offer the safest, highest quality, and consistently excellent health care.
2022 Honor Award
Two of MedTrust’s fitness center staff providing healthcare services at one of the NASA facilities we serve have been selected as winners of a 2022 Honor Award. MedTrust healthcare staff, as a subcontractor to JVM, provide various services to those working at the NASA.

Testimonials

With COVID-19, I know my position is in high demand, but I am not leaving the MedTrust family. The benefits alone are amazing! I have worked for other healthcare companies, and I always felt ignored after being hired…almost like a bait and switch of promises, but not with MedTrust. MedTrust actually goes above and beyond to make sure I am taken care of.

MedTrust Employee

…MedTrust is outstanding and they really do take care of their employees. They check in on me to see how I am doing. Looking back, I can’t help think this was one of the best things that has ever happened to me.

MedTrust Employee

I love that the term “Open Door Policy” isn’t just corporate jargon to MedTrust’s Leadership Team. I needed resolution and looked to Leadership for it. Upon becoming aware of the details, we immediately met, began developing a solution, along with a permanent corrective action plan that was implemented to mitigate any risk of future occurrence.

MedTrust Employee

I have been with MedTrust for over 10 years and during that time, I have seen many positive changes as the company continues to grow. The corporate environment is very nurturing with many touchpoints all throughout the organization, so you are never left alone when you need assistance. The culture here at MedTrust makes you look forward to coming to work…because it’s not a job…it’s something you look forward to doing with people who feel like family.

MedTrust Employee

Fast  Facts

Fast Fact #1

Successfully providing healthcare solutions since 2001

Fast Fact #2

Delivering quality care from the west coast to the east coast

Fast Fact #3

Joint Commission Certified

Fast Fact #4

Military Spouse Employment Partner

Fast Fact #5

Program Management oversight by retired Army Colonel.

Fast Fact #6

Millions of patient encounters

Fast Fact #7

Our team is comprised of all levels of healthcare professionals (specialty physicians to administrative assistants)

Fast Fact #8

Partnering with veteran, minority, and women-owned businesses

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Teaming Opportunities

Learn more about our teaming opportunities!

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